Frequently Asked Questions
Have other questions? Our team would love to help! You can always email us at hello@sugarbearpro.com!
We ship worldwide! SugarbearPRO proudly delivers throughout the USA and internationally. If your country does not appear at checkout, please email us at hello@sugarbearpro.com.
Domestic (USA):
We ship via United States Postal Service!
International:We use trusted carriers like DHL and FedEx International, offering both standard and express delivery options. These will appear during checkout.
- Express (DHL or FedEx): Usually delivered in 4 to 6 business days.
- Standard: Transit times vary based on your country. Your local postal service typically handles final delivery and may ask you to pick up your package from your local post office.
Tip: Please include your best phone number at checkout to help avoid delays.
- USA: Typically 3 to 7 business days after processing
- International: Delivery times vary based on your country and shipping method and will be shown during checkout. Your local postal service typically handles final delivery and may ask you to pick up your package from your local post office.
Tip: Please include your best phone number at checkout to help avoid delays.
Shipping costs are calculated at checkout based on your location and shipping method. We strive to offer competitive rates by working with the most reliable carriers.
While we do our very best to ensure no additional charges, it is ultimately up to your country's import regulations to choose whether or not there will be duties or taxes due. By complying with all local standards and regulations, we do our best to avoid any possible charges your country may assess your shipment.
The final decision is decided on your country's import regulations. It is best to contact your customs office for best practices on how to obtain the lowest fees and share the information with us so that we can improve the experience for you.
These charges are determined by your local customs authority. SugarbearPRO is not responsible for them.
We are currently in our holiday sales period. Please allow 5 business days for order processing before your order ships. Shipping carriers may also take longer than usual during peak season.
A tracking link is sent to your email as soon as your order ships. If you don’t see it, be sure to check your spam or junk folder.
Please check your spam folder first. If you are unable to locate it, please email us at hello@sugarbearpro.com and we would love to help!
We offer a 100 Day Satisfaction & Money Back Guarantee for purchases made through SugarbearPro.com and authorized sellers. If you're not satisfied for any reason, we’ll make it right. To learn more, see our 100 Day Satisfaction & Money Back Guarantee.
Yes! Select Subscribe & Save at checkout to automatically receive your favorite SugarbearPRO products and save 5% on every order. You can modify, pause, or cancel your subscription at any time.
Prefer a one-time purchase? Just select Buy Once during checkout.
Absolutely. You can cancel anytime with no penalties or fees. Just log in to your account and select “Cancel Subscription” or email us at hello@sugarbearpro.com if you need help.
Yes! You can pause, skip a shipment, or adjust your delivery frequency in your account dashboard at any time.
Gift selections (if included in your offer) are based on availability and may change over time. While we can't always swap gifts once the order is placed, feel free to email us at hello@sugarbearpro.com and we’ll do our best to help!
Log in to your account and click “Manage Subscription” to update your shipping or billing details. If you need help, just reach out to our team.
SugarbearPRO Hair Gummy Vitamins are a pharmacist-formulated blend featuring 6000 mcg of Biotin, Vitamin D2, Vitamin B12, and the signature SmartRoot Hair Complex with ingredients like Elderberry, MSM, Inositol, Glycine and plant-based Omega-3s.
This advanced formula is designed to support stronger, healthier-looking hair from the inside out with a delicious one a day gummy you’ll actually want to take.*
Each gummy is:
- Just 10 calories and 1 gram of sugar
- Vegan, Gluten-Free, Nut-Free, Gelatin-Free, and Dairy-Free
- Kosher and Halal Certified
- Backed by our 100 Day Satisfaction & Money Back Guarantee
For nearly a decade, thousands of customers worldwide trust SugarbearPRO as part of their daily routine to support their hair goals for results you can feel good about.*
SugarbearPRO Hair Gummy Vitamins are made with a blend of premium vegan-friendly nutrients, including:
- 6000 mcg of Biotin – Supports stronger, healthier-looking hair and nails*
- Vitamin D2, B12, Zinc, and Iodine – Help nourish follicles and support a healthy, balanced hair cycle*
- SmartRoot Hair Complex – A targeted complex featuring citrus pectin, elderberry, inositol, MSM, and plant-based Omega-3s to support shine, growth, and scalp health*
Our gummies are gelatin-free, gluten-free, and dairy-free, with real fruit flavor for a sweet daily experience.
Chew one gummy per day, any time of day. No food or water needed. Each bottle contains 35 gummies, giving you a 1-month supply with some bonus days included.
In a USA consumer study of 60 men and women, 90% reported positive results in the overall look and feel of their hair in just 6 weeks after using the SugarbearPRO Hair Vitamin.*
Every hair journey is different. Many customers report changes as soon as 4 weeks while others see the best results with continued use. Some experience faster growth, while others notice stronger strands, improved shine, or reduced breakage. We recommend tracking your journey using clear photos and a ruler, as memory alone can make changes difficult to measure.
P.S. We would love to see your progress photos in a review or you may email us at results@sugarbearpro.com for a chance to be featured!
Yes! SugarbearPRO Hair Gummy Vitamins are designed for all genders, hair types and textures!
Absolutely. Our hair gummies are vegan, cruelty-free, and made with plant-based pectin. There is no gelatin, no dairy, and no animal testing.
SugarbearPRO Sleep Gummies are a pharmacist-formulated blend made to help you relax, unwind, and support more restful sleep. Each gummy features a balanced combination of Melatonin, 5-HTP, and our signature Rest Well* Amino Complex, which includes calming ingredients like L-Theanine, Lemon Balm Leaf, Passionflower, Valerian Root, and Glycine to help ease you into sleep naturally.*
This advanced sleep support formula is designed to help you fall asleep faster, stay asleep longer, and wake up feeling more refreshed, without next-day grogginess.*
For over half a decade, customers around the world have turned to SugarbearPRO Sleep Gummies as a gentle, enjoyable way to support better rest and overall well-being.*
SugarbearPRO Sleep Gummies are made with a blend of premium vegan-friendly ingredients selected to support restful sleep and relaxation:
- 6 mg Melatonin – Supports your body’s natural sleep-wake rhythm*
- 5-HTP – Helps promote serotonin production and calm mood for easier sleep*
- Vitamin B6 – Supports neurotransmitter function and overall mood balance*
- Rest Well* Amino Complex – A calming blend featuring L-Theanine, Lemon Balm Leaf, Passionflower, Valerian Root, and Glycine to ease tension and support deeper rest*
Our gummies are naturally colored, fruit-flavored and free from gelatin, gluten, nuts, and dairy, created to help you sleep peacefully and wake up feeling your best.*
Each gummy is:
- Just 10 calories and 1 gram of sugar
- Naturally colored with fruit and vegetable juice
- Free from gluten, nuts, gelatin, dairy
- Vegan, Kosher, and Halal Certified
- Backed by our 100 Day Satisfaction & Money Back Guarantee
It’s sleep support you can feel good about; gentle, effective, and easy to enjoy!*
Chew one gummy 1 to 2 hours before bed. Each bottle contains 35 gummies, giving you a 1-month supply with some bonus days included. No food or water is needed.
In a USA consumer study with more than 50 male and female participants, 94% agreed SugarbearPRO Sleep gummy eased them to sleep faster within 5 days of use.*
For best results, take one gummy 1 to 2 hours before bedtime as part of your nighttime routine.
Most users begin feeling more relaxed within the first few nights.*
In a 5 day USA consumer study of over 50 male and female participants:
- 96% said they fell asleep faster within 5 days*
- 92% reported deeper sleep*
- 90% said they felt more rested in the morning*
Tracking your experience with a sleep tracker app can help you see improvements in your sleep over time. Customers reported falling asleep easier and faster, deeper rest and better energy without grogginess.*
P.S. We would love to see your sleep tracker photos in a review or you may email us at results@sugarbearpro.com for a chance to be featured!
Most users report waking up feeling refreshed and well-rested, not groggy. SugarbearPRO Sleep Gummies are formulated to help you fall asleep naturally and support high-quality rest without the sluggish feeling that can come with traditional sleep aids.*
In a 5 day USA consumer study of more than 50 male and female participants:
- 92% agreed SugarbearPRO Sleep Gummy helped them wake up feeling refreshed and rested
- 90% agreed SugarbearPRO Sleep Gummy helped them feel more well-rested overall
Absolutely. Our sleep gummies are vegan, cruelty-free, and made with plant-based pectin. There is no gelatin, no dairy, and no animal testing.
Hair shedding is a normal part of the hair growth cycle where old hairs fall out to make way for new ones, typically 50-100 hairs per day. True hair loss, or alopecia, is a condition where this cycle is disrupted, preventing new hair from growing back. The key difference is that with shedding, the hair follicle remains healthy and ready to produce a new strand.
The most common nutrient deficiencies linked to excessive hair shedding are low levels of Iron (specifically a protein called ferritin), Vitamin D, and Zinc. Ensuring you get adequate amounts of these key nutrients through diet and supplementation is a foundational step for maintaining a healthy hair cycle.
When addressing nutritional gaps with hair vitamins, most people begin to see a significant reduction in shedding within 8 to 12 weeks. This allows time for the body to replenish its nutrient stores and for the hair growth cycle to respond. Consistent daily use is key to seeing these results, as outlined in our full result timeline
You can naturally reduce excessive hair shedding by focusing on three key areas: ensuring a balanced diet rich in hair-healthy vitamins, managing stress through activities like meditation, and using a gentle hair care routine that avoids harsh chemicals and tight hairstyles. These steps create a supportive environment for a healthy hair growth cycle.
Yes. SugarBear Pro Hair Vitamins are highly effective because they address the most common cause of poor hair health: nutritional gaps. Our formula provides essential building blocks like Biotin,Zinc,Vitamin C, and Folic Acid that are vital for healthy keratin production. While results can vary, providing your body with these targeted nutrients creates the optimal internal environment for stronger, healthier hair growth.
On average, hair grows about half an inch per month, which is around six inches per year. Your personal growth rate is influenced by genetics, age, and overall health. Providing your body with the key nutrients found in SugarBear Pro helps ensure your hair can grow at its optimal, healthy rate.
Biotin (Vitamin B7) is a crucial coenzyme for producing keratin, the protein that makes up over 90% of your hair. Taking a supplement likeSugarBear Pro Hair Vitamins, which includes a bioavailable form ofBiotin, helps support your body's keratin infrastructure. This leads to stronger hair strands and can help reduce shedding caused by a biotin deficiency.
For supporting healthy hair, skin, and nails, a daily dose of 5,000 mcg of Biotin is widely studied and highly effective for most people. SugarBear Pro is expertly formulated with an optimal 5,000 mcg dose to deliver powerful results while prioritizing safety. There is currently little scientific evidence to suggest that higher doses provide significant additional benefits for hair.
While uncommon, some people report skin breakouts when taking high, isolated doses of biotin. The theory is that it may compete with Vitamin B5, which helps regulate skin. That's why SugarBear Pro Hair Vitaminsare expertly formulated with a balanced blend ofBiotinalongside other skin-supporting nutrients. To further minimize risk, we recommend taking your gummies with a meal and staying well-hydrated.
Absolutely. SugarBear Pro's Sleep Deep 5-HTP Vitaminsare melatonin-free and highly effective. They work by using a proprietary blend of botanicals and amino acids, including Magnesiumto calm the body,L-Theanineto promote relaxation, and Valerian Root. This formula supports your body's natural sleep cycle without the risk of grogginess associated with melatonin.
The best melatonin alternatives are ingredients that support your body's own relaxation response. Our Sleep Deep 5-HTP Vitamins utilize some of the most effective and well-studied natural aids, including Magnesium Glycinate for nerve relaxation, L-Theanine for a calm mind,5-HTPwhich is a precursor to serotonin, and our Rest Well Blend with herbs like Lemon Balm and Passion Flower.
Ingredients like Magnesium and L-theanine are generally considered very safe for nightly use, as they support your body's natural processes rather than adding an external hormone. SugarBear Pro's Sleep Deep 5-HTP Vitamins are designed to be non-habit-forming. As always, if you have a pre-existing medical condition, we recommend consulting with your doctor..