FAQs
Have a question? Click the questions below for a quick answer! If you need more information, please email us at hello@sugarbearpro.com.
Product & Results:
> What is the difference between Hair Vitamins and Sleep Vitamins?
> Can I take both products at the same time?
> What are the key ingredients in the Hair Vitamins?
> What are the key ingredients in the Sleep Vitamins?
> How long does it take to see results?
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> Do you have a subscription where I can automatically receive my SugarbearPRO ® products?
> Is my credit card information secure?
> What are the different international shipping options?
> Which international option is better?
> What are your shipping charges?
> How long does shipping take?
> Will I be charged duty fees?
> I did not receive a shipping or order confirmation?
What is the difference between Hair Vitamins and Sleep Vitamins?
Our Hair Vitamins are specifically formulated with nutrients like Biotin and Folic Acid, which are also known to strengthen and maintain healthy nails, skin, and hair. They should be used regularly, daily as part of your beauty and wellness regimen.
Where as our Sleep Vitamins, on the other hand, come with a blend of botanicals like Melatonin and 5-HTP. These are meant to be incorporated into your pre-sleep diet, helping your body naturally ready itself for sleep and providing a sense of relaxation.
Absolutely, our Hair Vitamins and Sleep Vitamins can be taken together as part of your daily wellness routine. Each blend is formulated separately, so there is no overlap in ingredients. Feel free to take the Hair Vitamins at whatever time suits you best. For Sleep Vitamins, though, try them a little before your evening wind-down so your body can ease into rest.
Always consult your healthcare provider when you have any personal health questions, or if you are pregnant, nursing, or taking other drugs.
Our Hair Vitamins are packed with a specially designed formula of essential vitamins to help support healthy hair from the inside. Some of the main ingredients we use in our formulation include:
- Biotin Vitamin that is essential for the body and known for supporting hair’s health.
- Folic Acid (Vitamin B9): Essential for good health.
- Vitamin D: Works to protect and support general scalp health.
- Vitamin B-12: Contributes to normal energy-yielding metabolism.
Our clean, vegan formula also includes other high-quality ingredients like Zinc . For a complete list and their amounts, we encourage you to view the supplement facts on our
Our Sleep Vitamin comes with our unique Rest Well Blend, a special herbal mix made with herbs and nutrients supposed to induce peace and relaxation. Our supplies consist of:
- Melatonin: A compound that supports your body’s natural sleep-wake cycle and preparedness for rest.5-HTP: A naturally occurring amino acid that supports a sense of calm.
- Valerian Root: A traditional herb often used in evening routines for its calming properties.
- Lemon Balm: A botanical ingredient long used in practices focused on relaxation.
This vegan mix is meant to be enjoyed as part of your regular night-time wind down, rest, and sleep wind down process and to support your nightly routine.
Sleep Vitamins Product Page
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As everyone's body and way of life are different, results will differ as well.
For our Hair Vitamins, we advise regular daily use for at least three to six months in order to support the natural growth cycle of your hair. Designed to be a long-term component of your daily beauty and wellness routine, they help and preserve the health of your hair from inside.
The ingredient for our Sleep Vitamins is meant to be a supporting component of your nightly ritual starting from the first use. We suggest timing their intake just before you start to relax for the evening.
Consistency is key for seeing the full benefits of any dietary supplement.
Is my credit card information secure?
Yes! We use an encryption service to process your payment, your credit card information is hidden from us.
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Where do you ship to?
We ship WORLDWIDE! We are proud to ship throughout the USA and worldwide! If you do not see your country at checkout, please email our customer service at hello@sugarbearpro.com
Domestic
For all USA shipments, we ship via USPS and Fedex. You can track your package from when it leaves our warehouse through its final destination.
International
For all international shipments, we use reliable shipping carriers such as DHL and Fedex. We typically offer both standard and express shipping for most countries.
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What are the different international shipping options?
Once your order has been processed, DHL and Fedex Express will typically deliver your order within 4-6 days to your shipping address.The exact delivery time varies depending on your country and is shown at checkout. At times, you may be asked to provide delivery instructions via phone or email. To ensure you receive your package without delay, please provide the best contact phone number during checkout. Your tracking link is included with your shipping confirmation message.
Standard shipping methods delivery times vary depending on your country and are shown at checkout. Once the package arrives in your country, the carrier typically hands the package off to your local post office or a local courier for delivery to you. At times, you may be asked to come into your local post office to claim the package in person. To ensure you receive your package without delay, please provide the best contact phone number during checkout. Your tracking link is included with your shipping confirmation message.
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Do you have a subscription where I can automatically receive my SugarbearPRO ® products?
Yes! You subscribe by selecting the Subscribe and Save option to automatically receive your SugarbearPRO® products! You can always edit the frequency, pause, add or remove products and cancel at any time. By subscribing you never have to worry about ordering on time so you don’t run out and you save an additional 5% off each order.
For a one time purchase only, you may select the 'Buy Once' option.
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What are your shipping charges?
We offer free shipping for all USA orders. For international orders, we strive to provide the best shipping rates by working with reputable carriers to negotiate competitive pricing. Shipping costs are calculated at checkout based on your location and selected shipping method. Express shipping options are may also be available and will be quoted at checkout.
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When does the package ship?
Orders are processed for shipment daily, Monday - Friday morning. If your order was placed after 10am EST, it will be processed the following day. Orders placed Friday, after 10am EST will be processed Monday morning. Processing may take longer if the order was placed around the Holidays or on a weekend.
If Friday or Monday was a Holiday, please add an additional day for processing.
A notification is automatically sent to your email once your order is shipped with your tracking information.
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How long does shipping take?
USA shipments can take 3-7 days after processing.
International shipments vary by destination and shipping method and are shown at checkout.
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Will I be charged duty fees?
Our company is based in the USA. All of our US orders are free of duty fees.
While most of our orders are free of any Import Taxes or Duty Fees, we cannot be held responsible for any taxes, seizures or fees from importing our product. By complying with all local standards and regulations, we do our very best avoid any possible charges your country may assess your shipment. The final decision is made by your country's import regulations. You may contact your local customs agent if you have any questions regarding additional fees on your shipment.
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How do I track my package?
We send a tracking link to track your package in all shipping confirmation emails!
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I did not receive a shipping or order confirmation?
Please email us at hello@sugarbearpro.com to confirm your order was placed. Our emails could be ending up in your spam box or an incorrect email was entered at the time of checkout.
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What is your refund policy?
SugarbearPRO® is firmly committed to providing our customers with high quality, reliable products through SugarbearPro.com and authorized sellers.
We stand behind our products and will provide a refund for any reason within 100 days of purchase from our website, SugarbearPro.com and any authorized sellers. You can read more on our policy here.
If you need more information, please email us at hello@sugarbearpro.com
