Have a question? Click the questions below for a quick answer! If you need more information, please email us at [email protected].
If you are looking for our Arabic website, you can find it here.
If you are looking for our Spanish website, you can find it here.
If you are looking for our Portuguese website, you can find it here.
If you are looking for our German website, you can find it here.
If you are looking for our Japanese website, you can find it here.
SugarBearHair gives you everything you need to grow the healthiest longest hair possible, it does this by:
We sell 3 different plans:
The 1 Month Supply comes with 60 gummies, 2 gummies a day for 30 days.
The 3 Month Supply comes with 180 gummies and is offered at a discounted rate.
The 6 Month Supply comes with 360 gummies and our largest discounted offer for bulk supply.
SugarBearHair vitamins comes with 5000 mcg of Biotin, we do not recommend taking the vitamins if you are sensitive to Biotin.
There are no known side effects to the vitamins. Please review the ingredients to ensure you do not consume ingredients you may be sensitive or allergic to.
Absolutely! The vitamins were formulated for all genders and all hair types.
Yes, we have recently introduced a subscription service. In order to subscribe, you must select the second product option labeled as "Every 30 Day Subscription." If you become a subscriber, there are no hidden fees and you are free to cancel any time.
If you do not want to subscribe, be sure to select the "One-Time Purchase" option. Your credit/debit card information will not be saved.
Whether you choose a subscription service or not, we do not see your payment information. We utilize an encryption service to process all payments.
Yes! We use an encryption service to process your payment, we do not see your credit card information and we do not store it for future use! We will not be able to charge your card again!
We recommend speaking to your healthcare professional if you are pregnant or nursing to get approval for the vitamins.
SugarBearHair vitamins do not contain any hormones and will not affect the hair on the rest of your body or face.
We recommend chewing two gummy vitamins a day for the best results. You can eat the bears anytime of day, together or separate, with or without food!
No, your hair will not start to fall out when you stop taking the vitamins.
We ship WORLDWIDE! We are proud to ship throughout the US and worldwide!
DomesticFor all USA shipments, we use priority shipping through FedEx. You can track your package from when it leaves our warehouse through its final destination.
InternationalFor all international shipments, we use DHL, the world’s leading logistics provider. We offer both standard and express shipping.
Once your order has been processed, DHL Express typically delivers your order within 3-6 days to your shipping address. At times, you may be asked to pick up your package at a DHL office or provide delivery instructions via phone or email. To ensure you receive your package without delay, please provide the best contact phone number during checkout.
Processing can take 2-3 days depending on if you placed your order on a weekend or around a Holiday.
Standard DHL time of arrival varies depending on your country. Once the package arrives in your country, DHL hands the package off to your local post office or a local courier for delivery to you. At times, you may be asked to come into your local post office to claim the package in person.
We highly recommend using our DHL Express option as it is the fastest, most convenient and most secure method. Shipments typically take between 3 – 6 days (after processing) and are fully-trackable. Your DHL tracking link is included with your shipping confirmation message.
Exact shipping and delivery charges are determined by your location and the package weight. Please utilize the shipping calculator at checkout for your specific shipment cost. USA shipping starts at $4.99 for Priority Mail through FedEx. International shipping starts at $10 for standard shipping and $20 for DHL Express Shipping.
Orders are processed for shipment within 36 hours, Sunday - Friday morning. Processing may take longer if the order was placed around the Holidays or on a weekend.
If Friday or Monday was a Holiday, please add an additional day for processing.
U.S.A. shipments can take 3-5 days after processing.
If the order is placed during a weekend or holiday, processing can take 2-3 days.
International shipments vary by destination and shipping method.
U.S.A. shipments can take 3-5 days after processing.
If the order is placed during a weekend or holiday, processing can take 2-3 days.
International shipments vary by destination and shipping method.
Our company is based in the USA. All of our US orders are free of duty fees.
While most of our orders are free of any Import Taxes or Duty Fees, we cannot be held responsible for any taxes, seizures or fees from importing our product. By complying with all local standards and regulations, we do our very best avoid any possible charges your country may assess your shipment. The final decision is decided by your country's import regulations. You may contact your local customs agent if you have any questions regarding additional fees on your shipment.
We send a tracking link to track your package in all shipping confirmation emails!
Please email us at [email protected] to confirm your order was placed. Our emails could be ending up in your spam box or an incorrect email was entered at the time of checkout.
Sugarbear will provide refunds ONLY on unopened bottles (as inspected and determined by Sugarbear) in situations deemed appropriate by Sugarbear. Click here to view our refund policy.
Physical Address
If you need more information, please email us at hello@sugarbearpro.com.