SugarbearPRO® Authorized Sellers and 100 Day Money Back Guarantee

SugarbearPRO® is firmly committed to providing our customers with high quality, reliable products through SugarbearPRO.com and authorized sellers. 

We stand behind our products and will provide a refund for any reason within 100 days of purchase from our website, SugarbearPRO.com and any authorized sellers.

Please keep in mind when you purchase products from an unauthorized seller you are taking a risk, because these products may be counterfeit, stolen, used, defective, or may not be designed for use in your country. 

The 100 Day Money Back Guarantee through SugarbearPRO® does not apply to product purchased from Unauthorized Sellers. Please protect yourself by ensuring that you only purchase SugarbearPRO® products from Authorized SugarbearPRO® sellers. 

You may always contact us at hello@sugarbearpro.com to if a website, seller or store is an authorized seller of our products. 

If you purchased our product from an authorized retailer, please review their return policy  as this is typically the fastest way to process your refund directly. If for some reason you are not happy with your SugarbearPRO purchase and the retailer's return window has passed, please contact us as you may be eligible for our 100 Day Money Back Guarantee.

Proof of purchase is required in order to qualify for our 100 Day Money Back Guarantee. Proof of purchase is the original sales receipt showing the product purchased, date and retail location. Shipping costs, customs tax and any duties are not part of the guarantee and are not refundable. 

To ensure fairness, we offer a one-time 100-Day Guarantee refund per customer. If you receive a refund under our 100-Day Guarantee and later repurchase the product, we are not obligated to honor any further refund requests under this policy. We also reserve the right to decline refund requests if we believe the policy is being used outside its intended purpose. By completing your purchase, you agree to these terms.

Please email hello@sugarbearpro.com for any questions or concerns. We love to help!